Is ThriftBooks Legit? – Feedback and Reviews

Welcome to our review of ThriftBooks, the world’s largest independent online seller of used books. If you’re an avid reader or a book lover searching for affordable options, you’ve likely come across ThriftBooks. With over 210 million books sold and a reputation for a wide selection and great prices, it’s no wonder why ThriftBooks has gained popularity. In this article, we will delve into customer feedback, reviews, and potential concerns regarding the legitimacy of ThriftBooks as a trustworthy online bookseller.

Key Takeaways

ThriftBooks is the largest independent online seller of used books.
The company has a 5-star Trustpilot score with over 1 million reviews.
Customers have praised ThriftBooks for its wide selection and affordable prices.
Some customers have reported issues with book condition and discrepancies between the book’s description and the actual product.
ThriftBooks offers a loyalty program called Reading Rewards, allowing customers to earn points towards free books.

ThriftBooks Customer Reviews

ThriftBooks has garnered a significant number of customer reviews, indicating its popularity and the satisfaction of its customers. The majority of reviewers have praised the wide selection of books, affordable prices, and speedy shipping. Many customers have also mentioned the convenience of shopping on the ThriftBooks website, which is user-friendly and easy to navigate.

While most customers have had positive experiences, there have been some instances of dissatisfaction. Several reviews have mentioned issues with book condition, such as receiving books with damaged covers or dented corners. Some customers have also reported discrepancies between the book’s description on the website and the actual product received.

Despite these negative experiences, the overall rating for ThriftBooks remains high, indicating that the majority of customers are satisfied with their purchases. It is important for potential buyers to read through the customer reviews and consider both positive and negative feedback before making a decision.

“I love shopping on ThriftBooks! The prices are unbeatable, and they always have the books I’m looking for. The shipping is super fast, and the customer service is great too. Highly recommend!” – Emily

Customer reviews play an essential role in informing future buyers about the pros and cons of shopping with ThriftBooks. While there have been some instances of dissatisfaction regarding book condition and discrepancies, the overall feedback from customers is positive, highlighting the convenience, affordability, and wide selection of books available on the ThriftBooks website.

Table: Summary of ThriftBooks Customer Reviews

Positive Aspects
Negative Aspects

Wide selection of books
Affordable prices
Fast shipping
User-friendly website
Positive customer service experiences

Book condition issues
Discrepancies between book description and actual product

ThriftBooks Website and Features

ThriftBooks offers a user-friendly website that provides a seamless shopping experience for book lovers. The homepage features a simple yet effective search function, allowing users to search for books by title, author, or ISBN. This feature enables customers to quickly find the specific books they are looking for, saving them time and effort.

The website also offers a wide range of categories to browse, catering to various reading preferences. From kid’s books to young adult novels, from fiction to collectibles, there is something for everyone. This extensive selection ensures that customers can explore different genres and discover new books to add to their collections.

In addition to its search and browsing capabilities, the ThriftBooks website highlights special offers and deals. These promotions are prominently displayed on the homepage, giving customers the opportunity to save even more on their book purchases. The website also showcases the company’s loyalty program, Reading Rewards, which allows customers to earn points for every dollar spent and redeem them for free books.

Table: ThriftBooks Website Features

Website Features
Description

User-friendly search
A search function that allows users to find books by title, author, or ISBN.

Wide range of categories
Various genres and categories available for browsing, catering to different reading preferences.

Special offers and deals
Promotions and discounts displayed prominently on the homepage.

Reading Rewards loyalty program
A program that rewards customers with points for every dollar spent, leading to free books.

Furthermore, the ThriftBooks website provides information about the company’s commitment to supporting literacy programs and charities. Customers can learn about the company’s mission and how their purchases contribute to these initiatives, giving them a sense of fulfillment knowing that they are making a positive impact.

In summary, the ThriftBooks website offers a user-friendly interface, a diverse selection of books, and attractive features such as special offers and a loyalty program. It is a convenient and reliable platform for book enthusiasts to explore, purchase, and contribute to meaningful causes.

Quality Control and Book Condition

ThriftBooks claims to have a comprehensive quality control process in place to ensure that the condition of each book meets their standards. However, some customer reviews suggest that there have been occasional discrepancies between the book’s description and the actual condition upon receipt. These discrepancies may include damaged covers, dented corners, or receiving an incorrect edition of the book.

While ThriftBooks strives to provide accurate descriptions and maintain high standards, it’s important for customers to understand that they are purchasing used books, and there may be variations in the condition of individual copies. It’s always a good idea to read customer reviews and ratings for specific books before making a purchase to get a better sense of the condition you can expect.

To illustrate the book condition experience at ThriftBooks, we’ve put together the following table:

Condition
Description

Like New
The book appears to be in pristine condition, with no visible marks, creases, or damage.

Very Good
The book may show minimal signs of wear, such as slight creases or bends on the cover or pages.

Good
The book may have noticeable wear and tear, including creased covers, dog-eared pages, or markings and annotations.

Acceptable
The book may have significant wear and tear, including torn covers, loose pages, or heavy markings and highlighting.

“I’ve purchased several books from ThriftBooks, and while most of them were in good condition, there have been a couple of instances where the description didn’t match the actual condition. However, overall, I’ve been satisfied with my purchases and the prices are hard to beat.” – JaneDoe123

It’s worth keeping in mind that individual experiences may vary, and ThriftBooks’ customer service team is known to be responsive and helpful in resolving any issues that arise. If you receive a book that doesn’t meet your expectations, you can reach out to their support team for assistance.

Additional Tips for Assessing Book Condition:

Read the book’s description and condition notes carefully.
Check the seller’s rating and reviews for feedback on the condition of books.
Consider purchasing books listed in “Like New” or “Very Good” condition for a higher likelihood of receiving a book in better condition.
If book condition is a top priority for you, you may want to opt for sellers that specialize in selling books in better condition, such as those listed as “New” or “Collectible”.

ThriftBooks Rewards Program

ThriftBooks offers a rewarding loyalty program called ReadingRewards, which allows customers to earn points for every dollar they spend. With each purchase, customers accumulate points that can later be redeemed for a free book once they reach a total of 500 points. This program provides an added incentive for customers to continue shopping with ThriftBooks and offers potential cost savings.

Furthermore, ReadingRewards offers various bonuses to enhance the customer experience. For avid readers, ThriftBooks tracks the number of books read and provides additional rewards based on specific milestones. These bonuses can range from additional points to exclusive discounts on future purchases. It’s a great way for customers to maximize the value of their purchases and make the most out of their reading habits.

Joining the ThriftBooks ReadingRewards program is easy and free. Simply create a ThriftBooks account and start earning points with every purchase. As you accumulate points, keep an eye out for special offers and promotions exclusive to ReadingRewards members. The program not only enhances the shopping experience but also adds value to every book purchase, making it a win-win for book lovers.

ThriftBooks Rewards Program Benefits:

Earn points for every dollar spent
Redeem 500 points for a free book
Bonuses based on the number of books read
Exclusive discounts and promotions

The ThriftBooks ReadingRewards program is designed to show appreciation to loyal customers and make their reading experience even more rewarding. Whether you’re an occasional reader or a book enthusiast, this program offers tangible benefits that add value to your book purchases. Start earning points today and enjoy the perks of being a ThriftBooks ReadingRewards member!

ThriftBooks Social Responsibility and Support

ThriftBooks is not only committed to providing a vast selection of affordable used books but also to making a positive impact on the community. The company actively supports literacy programs, schools, and correctional facility libraries, contributing to the promotion of education and reading.

Through partnerships with charities, ThriftBooks purchases books and recycles them through sales or sends them to recycling plants. This dedication to recycling helps reduce waste and supports sustainability efforts.

The company’s social responsibility initiatives extend beyond the books themselves. ThriftBooks is dedicated to supporting literacy by donating books to organizations that provide access to reading materials for those in need. By shopping at ThriftBooks, customers can feel confident that their purchases contribute to a greater cause.

“We believe that access to books is a fundamental right and are committed to making books accessible to all.”

ThriftBooks continuously seeks to improve and innovate its social responsibility efforts by partnering with organizations that share its mission. By supporting ThriftBooks, customers become part of a community that values education, literacy, and sustainable practices.

ThriftBooks Social Responsibility and Support Summary:

ThriftBooks supports literacy programs, schools, and correctional facility libraries.
The company recycles books through sales or sends them to recycling plants.
ThriftBooks donates books to organizations that provide access to reading materials for those in need.
By shopping at ThriftBooks, customers contribute to greater social causes.

Shopping Experience and Payment Options

When it comes to shopping for books at ThriftBooks, customers can expect a positive and seamless experience. The website is user-friendly and easy to navigate, allowing users to quickly search for specific titles, authors, or ISBNs. With a wide selection of categories and featured deals, customers can browse through various genres and find their next favorite book.

The payment options at ThriftBooks are convenient and flexible. Customers can choose to pay with a credit card or utilize the secure and widely accepted payment platform, PayPal. This gives shoppers peace of mind knowing that their financial information is protected. Additionally, ThriftBooks offers free standard shipping for orders over $15 within the United States, making it even more affordable to get the books you love delivered right to your doorstep.

Customers who place an order with ThriftBooks can expect immediate order confirmations, ensuring that their purchase is processed and on its way. Furthermore, ThriftBooks often provides discount coupons for future orders, allowing customers to save even more on their book purchases. With a smooth shopping experience and convenient payment options, ThriftBooks makes it easy for book lovers to indulge in their passion for reading.

Customer Testimonial

“I absolutely love shopping at ThriftBooks! The website is so easy to navigate, and I always find great deals on books. The best part is the free shipping for orders over $15. It’s a fantastic way to build up my book collection without breaking the bank. Highly recommend!”

Benefits of shopping at ThriftBooks:

Easy-to-use website interface
Wide selection of books across different genres
Convenient payment options
Free shipping for orders over $15 within the U.S.
Immediate order confirmations
Discount coupons for future orders

ThriftBooks vs Brick and Mortar Bookstores

When it comes to purchasing books, both ThriftBooks and brick and mortar bookstores have their advantages and considerations. Let’s take a closer look at how these two options compare.

Availability and Selection

ThriftBooks offers a wide selection of used books, including out-of-print titles and hard-to-find editions. This makes it a great option for book collectors and readers who have specific titles in mind. On the other hand, brick and mortar bookstores may have a more limited selection, especially when it comes to older or niche books. However, they often carry a larger variety of new releases and bestsellers.

Pricing and Affordability

One of the major advantages of ThriftBooks is its affordable pricing. As a seller of used books, ThriftBooks can offer significantly lower prices compared to brick and mortar bookstores. This is especially beneficial for budget-conscious readers who want to save money on their book purchases. On the other hand, brick and mortar bookstores may have higher prices due to factors such as overhead costs and the need to support physical store operations.

Supporting Authors and Local Businesses

When purchasing from a brick and mortar bookstore, customers have the opportunity to support local businesses and authors directly. Local bookstores often contribute to the literary community by hosting author events, book clubs, and other literary activities. Additionally, purchasing new books from these stores helps authors receive royalties for their work. In contrast, ThriftBooks primarily sells used books, and authors do not receive royalties from these sales. However, ThriftBooks does support literacy programs and charities through its social responsibility initiatives.

ThriftBooks
Brick and Mortar Bookstores

Availability and Selection
Wide selection of used books, including out-of-print titles
Varies, with a larger selection of new releases and bestsellers

Pricing and Affordability
Lower prices due to selling used books
Prices may be higher due to overhead costs

Supporting Authors and Local Businesses
Authors do not receive royalties, but supports literacy programs
Supports local businesses and authors directly

Table: Book Availability by Genre

Genre
Availability

Fiction
Extensive

Non-Fiction
Wide selection

Young Adult
Varies, but often available

Children’s Books
Abundant

Classic Literature
Often available

As with any used bookseller, it’s important to keep in mind that the condition of the books may vary. While ThriftBooks strives to maintain high quality standards, some books may show signs of wear and tear due to their pre-owned nature. If the condition of the book is a priority for you, it’s recommended to carefully read the description provided for each individual listing.

So, while ThriftBooks may not be your go-to source for the latest bestsellers, it offers an unparalleled selection of used books that caters to a diverse range of interests. Whether you’re searching for a rare collectible or simply looking for an affordable way to expand your library, ThriftBooks is a reliable choice.

ThriftBooks Trustpilot Ratings and Reviews

ThriftBooks has earned a stellar reputation on Trustpilot, with a five-star rating and over 1 million customer reviews. This high level of positive feedback is a testament to the company’s commitment to providing a reliable and satisfying shopping experience for book lovers. Trustpilot reviews offer valuable insights from real customers, allowing potential buyers to make informed decisions.

The Trustpilot reviews for ThriftBooks highlight the overall satisfaction of customers with their purchases. Many reviewers praise the extensive selection of books available, affordability, and fast shipping. Customers also appreciate the user-friendly website and the ability to search for specific titles, authors, or ISBNs. The positive feedback on Trustpilot reinforces the trustworthiness of ThriftBooks as a reputable online bookseller.

“I’ve been using ThriftBooks for years and have always been impressed with their incredible selection and quality of books. I often find rare and out-of-print titles that I’ve been searching for. The prices are unbeatable, and the shipping is always fast. I highly recommend ThriftBooks to any book lover!” – Trustpilot Review

However, it’s important to consider a range of feedback when evaluating any online retailer. While the majority of reviews are positive, there may be some instances where customers have encountered issues with book condition or discrepancies between the book’s description and the actual product received. It’s always a good idea to read multiple reviews and weigh the pros and cons before making a purchase.

In conclusion, the Trustpilot ratings and reviews for ThriftBooks demonstrate the company’s commitment to customer satisfaction and reliable service. With a 5-star Trustpilot score and over 1 million reviews, it’s clear that the majority of customers have had positive experiences with ThriftBooks. However, as with any online purchase, it’s important to conduct thorough research and consider all factors before making a decision.

Conclusion

After reviewing the feedback and customer reviews, it is evident that ThriftBooks is a reputable online bookseller. With a vast selection of books, affordable prices, and a user-friendly website, it provides a convenient shopping experience for book lovers. The loyalty rewards program, ReadingRewards, offers additional incentives to customers and can lead to cost savings.

While there have been some customer complaints about book condition and discrepancies, it is important to note that ThriftBooks has a quality guarantee and strives to maintain high standards. However, occasional discrepancies may occur, and customers should consider this when making a purchase.

All in all, ThriftBooks is a trustworthy option for book enthusiasts who are looking for affordability and convenience. Customers should assess their own priorities and preferences when deciding whether to shop with ThriftBooks or explore other avenues. With its commitment to social responsibility and support for literacy programs, ThriftBooks provides an opportunity for customers to contribute to a greater cause while indulging in their love for books.

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